Our Prescription Policy

• As of April 1st 2021, we will no longer process orders for medications, preventatives, and special diets sent to us from online Suppliers.

• We absolutely support your choice to choose where you obtain your pet’s medications and are happy to accommodate a request to do so. Clients who opt to obtain their pet’s medication through these avenues will simply need to pick up a written prescription at our hospital during normal business hours. This paper script will be prepared at the clients request within 2 days of the request.

• Why have we instituted this policy? For a few reasons. We feel it is better medicine with written documentation of a prescription that is filled outside of our hospital. There are more concerns with the possibility of prescription errors when relaying information over the phone. Similarly, outside online pharmacies have little regulation and have been known to release counterfeit products to their customers. We understand some may be more reliable than others, however there are numerous online pharmacies and new sites emerging everyday. With that said we understand the convenience of ordering online – this is why we have our own veterinary certified online pharmacy: https://shop.newburghvet.com/

Medications purchased directly from us and our online store are guaranteed by the product’s manufacturer and most importantly by us, your pet’s veterinarian.